Identifying the essential features of an eldercare software platform through analyzing caregiver surveys conducted in Bulgaria
1 St. Kl. Ohridski University of Sofia, Faculty of Biology, 8 Dragan Tzankov Bld., 1164 Sofia, Bulgaria,
2 University for Library Studies and Information Technologies, Faculty of Information Sciences, 119 Tzarigradsko shosse Bld., 1784 Sofia, Bulgaria.
Research Article
Magna Scientia Advanced Biology and Pharmacy, 2024, 11(01), 023–032
Article DOI: 10.30574/msabp.2024.11.1.0006
Publication history:
Received on 30 November 2023; revised on 13 January 2024; accepted on 16 January 2024
Abstract:
Population aging is a global challenge, exacerbated by two main issues. Firstly, there is a significant increase in the number of elderly adults, and secondly, there is a notable decrease in qualified staff available to care for retirees. In recent years, European countries have responded by raising the retirement age, but this only offers a partial and temporary solution. Training qualified personnel is an alternative, yet it's a lengthy and costly endeavor. Enhancing staff efficiency through improved qualifications is crucial, but as mentioned, it's time-consuming. A key strategy in optimizing the work of elderly caregivers is the large-scale digitization of their activities. To do this effectively, a thorough understanding of the daily needs and challenges faced by caregivers is essential. This understanding can be gleaned from a carefully structured questionnaire, comprising three questions divided into four categories, each encompassing specific predefined needs and challenges. These were evaluated by respondents, with their scores subsequently aggregated and normalized. From these normalized values, we can derive the critical functions needed for a software platform dedicated to digitizing social workers' tasks.
Keywords:
Senior; Social worker; Questionnaire; Digitization; Platform
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Copyright © 2024 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0